Content Manager

• Deliver engaging, multi-day training sessions (virtual and onsite) for global channel partners across time zones
• Lead dynamic product trainings, especially around AI functionality, preparing partners and customers for certification and implementation success
• Identify partner or customer knowledge gaps and build training plans
• Support re-certification and ongoing enablement through bite-sized content, refreshers, and 1:1 follow-up
• Own the strategy and execution of technical enablement content across the partner and customer journey, including curriculum, microlearning, in-app copy, documentation, and certification exams
• Create clear, concise, user-friendly content that enhances the product experience and drives AI adoption
• Collaborate with designers, engineers, and product managers to align content with UX and product intent
• Apply a “Voice of the Learner” mindset to ensure accessibility, clarity, and empathy
• Elevate enablement through instructional techniques, storytelling, and visual communication
• Advocate for high-quality content internally and externally
• Stay current on UX writing, content design, legal tech, and AI learning best practices

Explore Content Strategist at NetDocuments. Review requirements and application details.