Content Marketing Manager

• Review reactive user reports and proactive detection flags in Strava's moderation tool and Intercom
• Make content and account enforcement decisions under Community Standards, Acceptable Use Policy, and internal policies
• Own moderation queue targets with the manager and meet SLA expectations
• Maintain high decision accuracy and consistency across tiered response times
• Escalate edge cases, novel policy questions, and high-severity incidents to senior team members or Legal
• Contribute to compliance-driven workflows for the Digital Services Act and Take It Down Act
• Flag policy gaps, tooling friction, and recurring content patterns
• Participate in cross-functional efforts with Policy, Legal, Engineering, and Customer Experience teams
• For the Tue-Sat role, serve as the primary contact for Saturday escalations and time-sensitive regulatory obligations

Content Marketing Manager jobs in Ireland

Trust & Safety Specialist, Content Moderation