Content Marketing Manager

• Design, build, test, and maintain in-app guidance, including WalkMe Smart Walk-Thrus, Smart Tips, launchers, and onboarding experiences
• Develop eLearning courses, videos, job aids, and other digital content for customers and employees
• Assess learning needs with product, support, marketing, and implementation teams
• Design learning solutions with measurable objectives using adult learning, UX, and IDEXX brand principles
• Test content before release and with product updates to confirm accuracy and minimize workflow disruption
• Analyze user behavior, content performance, and feedback to improve content
• Share recommendations and project updates with stakeholders
• Maintain knowledge bases and content standards
• Stay current on IDEXX products, digital adoption, eLearning practices, emerging tools, and responsible AI use
• Occasionally lead live virtual or in-person training
• Travel to conferences and team summits

Explore Digital Customer Education Content Specialist at IDEXX. Review requirements and application details.