Content Marketing Manager

• Define a distinct Gifthealth voice for in-product and patient communications
• Align SMS, email, the web app, website FAQs, and voice AI agent scripts
• Design and maintain a Claude skill and supporting guidelines for on-voice copy generation and editing
• Collaborate with white-label clients and their brand and legal teams on requested wording
• Draft the voice and tone foundation, core message templates, and gold-standard examples
• Rewrite important patient flows such as checkout and onboarding
• Audit existing SMS, email, and FAQ content to set priorities
• Write sensitive patient-moment copy involving cost, delays, adherence, and side effects
• Write voice AI scripts and client-negotiated wording
• Define a tiered review model for low-, medium-, and high-risk copy

Explore Staff Content Designer – Patient Experience at Gifthealth. Review requirements and application details.