Counselor

• Answer billing questions
• Review patients' insurance coverage and Explanation of Benefits (EOBs)
• Clarify charges incurred and reasons for charges
• Explain insurance denials to patients
• Review payment plan guidelines and assist with payment arrangements
• Determine eligibility for payment assistance programs and assist with applications
• Educate patients about insurance concepts, coverage, referrals, and effective dates
• Assist with medical assistance paperwork and referrals to Medicaid, insurance aid, or disability programs
• Advise uninsured patients on medical costs and establish payment plans
• Interact with patients in person, empathize, and diffuse strong emotions
• Calculate and provide procedure cost estimates and anticipated patient costs
• Advise on and collect prepayments for services not covered by insurance
• Perform guest service duties as needed
• Perform other duties as assigned

Counselor jobs in North Dakota

Financial Counselor