Counselor

• Conduct intake assessments to evaluate Member readiness and determine appropriate level of care
• Facilitate group and one-on-one counseling sessions using Affect’s evidence-based curriculum
• Provide crisis support and coordinate appropriate referrals when needed
• Maintain timely, accurate documentation in the electronic medical record (EMR) system
• Collaborate with clinical supervisors on individualized treatment and discharge planning
• Ensure compliance with HIPAA and all relevant state regulations
• Verify credentials through the State Board’s website as part of the application process

Addiction Counselor – Telehealth

• Educate patients on financial obligations, including co-insurance, deductibles, and fees for various care levels
• Review verification of benefits and patient responsibilities, addressing billing and fee inquiries
• Track and manage recurring patient payments, issuing invoices and receipts
• Maintain payment schedules and follow up on outstanding balances and authorized services
• Follow up on declined transactions and resolve payment issues with patients
• Prepare and process financial paperwork for new admissions and ongoing care programs
• Scan, upload, and maintain financial records in KIPU/EHR systems
• Provide financial documentation to third-party vendors
• Collaborate with billing and internal teams to resolve billing issues and update accounts
• Maintain metrics and patient financial data in Salesforce, KIPU, and other systems
• Ensure compliance with financial policies and procedures
• Support patients with financial inquiries, payment plans, and adjustments

Financial Counselor

• Serve as a subject matter expert in insurance eligibility, financial assistance programs, and revenue cycle operations
• Liaise between patients, clinic staff, providers, and leadership
• Ensure accurate insurance verification
• Resolve billing and eligibility issues
• Support regulatory compliance
• Improve clinic financial performance and patient experience

Counselor jobs in Oregon

Addiction Counselor – Telehealth

Financial Counselor

Patient Financial Counselor