Counselor

• Advise and arrange travel for corporate business customers, individuals and groups
• Analyze and research travel options
• Proactively anticipate traveler needs and sell additional services
• Arrange and book domestic and international business travel by air, road, rail, and accommodation
• Use the Amadeus Global Distribution System
• Ensure compliance with customer travel policies, service-provider policies, and regulatory requirements
• Use positive telephone service techniques
• Act on special customer requests
• Collaborate with the team to coach, mentor, and provide constructive feedback to improve service levels
• Work for the After Hours team in a shared customer environment

Explore Travel Counselor, English and Spanish at American Express Global Business…. Review requirements and application details.