Customer Assistant

• Manage and maintain relationships with current and prospective clients in the energy consumer sector
• Identify customer needs and propose tailored solutions
• Monitor customer satisfaction and improve the customer experience
• Act as the primary point of contact between the company and its customers
• Prepare commercial proposals, contracts, and Service Level Agreements (SLAs) in collaboration with the Sales and Legal teams
• Collect and analyze market data to identify trends and business opportunities
• Collaborate with internal Communications and Administrative teams, energy trading partners, Operations and Management Back Office teams, and IT
• Maintain accurate records of customer interactions and update the CRM system
• Conduct feasibility studies as needed
• Guide, monitor, and validate feasibility studies prepared by the intern
• Guide and monitor the intern’s activities within the department

Explore Customer Relationship Assistant – Energy Consumers and Generators at CAMERGE. Review requirements and application details.