Customer Retention Specialist

• Support education and enablement of the agency partner network
• Proactively educate and engage partners through Lunch & Learns, sales enablement sessions, educational workshops, and similar initiatives
• Initiate co-marketing efforts for selected partners, including joint case studies, white papers, webinars, blog posts, and social promotion
• Keep partners informed about new feature releases and relevant updates
• Coordinate cross-functionally with sales, product, and support teams to provide adequate partner support
• Maintain a revenue mindset around enabling and activating partners
• Own the retention motion for the agency partner program
• Manage day-to-day partner relationships and grow business from existing agency partners

Customer Retention Specialist jobs in New York

Agency Retention Manager