Customer Specialist

• Coordinate a critical component of Intuitive’s Technology Training Pathway
• Develop and enhance streamlined processes for customer programs
• Build and maintain cross-functional relationships
• Coordinate back-end setup, communications, registration, logistics, payments, and follow-up
• Manage approval flows and exceptions
• Provide customer service to internal and external customers by phone, email, and in-person meetings
• Manage event resources in the business system to maintain accurate, searchable sales data
• Identify process improvements to drive operational efficiencies
• Support new sales representatives with the registration request process in Salesforce.com
• Mentor new hires and onboard cross-functional teammates
• Develop relationships with surgeons and hospital administration
• Maintain standard operating procedure documentation
• Support programs and events coordinated by the group as needed

Explore Customer Program Specialist at Intuitive. Review requirements and application details.