Customer Specialist

• Manage the accounts receivable portfolio by communicating with customers about balances, payment plans, due dates, credits, and account resolutions via phone and email
• Serve as a trusted resource for finance-related questions from customers and internal teams
• Research and resolve complex account issues while ensuring a positive customer experience
• Analyze processes and recommend operational improvements that increase efficiency and reduce manual work
• Partner with cross-functional teams on finance initiatives and business objectives
• Lead and facilitate training sessions on finance processes, tools, and best practices
• Support testing, implementation, and ongoing improvement of finance systems, technology enhancements, and operational projects
• Share knowledge, provide feedback, and support team development through collaboration and mentorship

Explore Customer Accounts Specialist at EF Education First Teachers. Review requirements and application details.