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EF Education First TeachersPosted 10/22/2026full-timeBoston • Massachusetts • United StatesJunior💰 $55,000 - $58,000 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing accounts receivable, resolving complex account issues, and enhancing finance processes. Strong communication and analytical skills support effective customer interactions and operational improvements.
Highest-signal resume keywords
Accounts Receivable ManagementAnalytical SkillsConflict ResolutionCustomer SupportFinance Operations
About the role
Key responsibilities & impact- Manage the accounts receivable portfolio by communicating with customers about balances, payment plans, due dates, credits, and account resolutions via phone and email
- Serve as a trusted resource for finance-related questions from customers and internal teams
- Research and resolve complex account issues while ensuring a positive customer experience
- Analyze processes and recommend operational improvements that increase efficiency and reduce manual work
- Partner with cross-functional teams on finance initiatives and business objectives
- Lead and facilitate training sessions on finance processes, tools, and best practices
- Support testing, implementation, and ongoing improvement of finance systems, technology enhancements, and operational projects
- Share knowledge, provide feedback, and support team development through collaboration and mentorship
Requirements
What you’ll need- 1-2 years of work experience, preferably in customer support, accounts receivable, finance operations, or a related field
- Strong analytical, problem solving, and conflict resolution skills
- Confidence navigating difficult customer conversations, de-escalating concerns, and discussing sensitive financial matters with empathy and professionalism
- Excellent communication, organizational, and multitasking skills
- Ability to manage competing priorities effectively
- Team-oriented mindset
- Passion for helping others, sharing expertise, and contributing to a supportive and collaborative environment
Benefits
Comp & perks- Robust monthly calendar of trainings and workshops
- Four weeks paid vacation your first year
- Ten paid holidays
- Two floating holidays
- Exciting business travel opportunities
- 25% company match on your 401(k) contributions
- Market-leading medical, dental and vision coverage
- Options for life and disability insurance, accident and hospital insurance, legal and pet insurance
- Dependent care, healthcare and commuter Flex Spending Accounts (FSAs)
- Access to fertility care and family-building support
- Wellness benefits including a yearly fitness reimbursement
- Frequent social and learning events
- Access to employee-run resource groups
- Robust Employee Assistance Program
- Tenure-based sabbatical eligibility
- EF Product Discounts, including discounts on travel, international language schools, and Au Pair program
- Discounts at local venues and businesses
- Flexibility of working from home one day a week
- Overtime eligibility
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Communication SkillsOrganizational SkillsProblem SolvingTeam-Oriented MindsetMultitasking
Industry Keywords
Finance ProcessesOperational ImprovementsCustomer ExperienceCross-Functional CollaborationTraining Facilitation