Customer Success Manager

• Design, build, and optimize automated communication flows across the customer lifecycle, from registration to churn prevention and reactivation.
• Develop onboarding and welcome journeys across email, push, SMS, and in-app channels.
• Create and manage reactivation campaigns and automated flows for different stages of the customer lifecycle.
• Run A/B tests to improve funnel conversion rates and reactivation performance.
• Analyze campaign results, build dashboards, and automate reporting and trigger logic.
• Analyze customer behavior and conversion data to identify insights, develop growth hypotheses, and improve CRM performance.

Customer Success Manager jobs in Belarus

CRM Automation Manager