Customer Success Manager

• Provide real-time support to clients worldwide via chat, tickets, phone, and email
• Assist with technical issues and escalate platform-related cases involving Libertex, MT4, and MT5 to relevant teams
• Ensure high service standards, handle complaints properly, and provide clear guidance on required documents
• Collaborate with internal departments to resolve issues efficiently
• Maintain excellent communication, time management, and phone etiquette
• Promote company products and build strong client relationships
• Meet KPIs and perform additional tasks as required

Customer Success Manager jobs in Montenegro

Customer Success Officer