Customer Success Manager

• Own and grow performance and influencer marketing accounts focused on ROAS and commercial outcomes
• Develop strong client relationships and align account strategies with business goals
• Improve campaign performance, ROAS, and account efficiency
• Develop growth plans, improve retention, and identify upselling opportunities
• Partner with Product to turn client requirements into actionable inputs
• Coordinate with BI, Operations, Finance, Influencer, and Product teams
• Identify process gaps and proactively drive workflow improvements
• Interpret dashboards, campaign data, and key performance metrics
• Spot performance gaps and translate insights into actionable recommendations
• Take accountability for account performance and client satisfaction
• Manage priorities, solve problems, and deliver results with minimal supervision

Explore Customer Success Manager at ITCAN Technology and Digital…. Review requirements and application details.