Customer Success Specialist

• Deliver one-on-one and small group training for people with communication challenges and their care partners
• Facilitate group training sessions through the Lingraphica Device Users Community
• Provide adaptable training, from introductory sessions to ongoing check-ins
• Teach both device mechanics and application in customers' daily lives
• Document customer interactions and outcomes in the CRM
• Identify and share recurring training needs, user feedback, and adoption challenges
• Collaborate with Product, Sales, Marketing, and Support teams to improve the learner experience and inform future enhancements
• Perform other projects and duties as assigned

Explore Customer Training and Success Specialist at Lingraphica. Review requirements and application details.