Customer Support

• Deliver customer support via chat and calls
• Assist customers with billing, how-to-use questions, technical issues, and bugs
• Respond to customer inquiries according to established service level agreements and precise procedures
• Explain platform features, policies, and expectations while providing context for quick solutions
• Escalate complex or high-priority issues to the appropriate internal team
• Conduct research when information is missing and proactively look for solutions

Customer Support jobs in Algeria

Customer Support Consultant, English C1