Customer Support

• Act as the first point of contact for customers
• Provide service and handle customer enquiries, requests, and concerns
• Manage cross-border sales orders end-to-end in the ERP system, including on-time delivery, product substitutions, and invoicing
• Manage return orders end-to-end
• Conduct outbound and inbound customer communication
• Support and/or drive resolution of non-technical customer complaints
• Support customer data management
• Frequently interact with the commercial organization on orders
• Adhere to company health, safety, and environment policies
• Uphold local and global compliance rules when handling orders

Customer Support jobs in Denmark

Customer Care Representative