Customer Support

• Support partners with integrations and technical questions
• Guide partners through smooth onboarding
• Work with partners and internal teams to integrate with bank systems
• Act as a link for sales teams by helping them understand the product and sell it more effectively
• Investigate integration and onboarding issues
• Find root causes and escalate issues when a wider team is needed
• Collaborate with technical and operational colleagues to improve support, onboarding, and documentation
• Help partners integrate and build a reliable support process

Support Specialist, Lithuanian

• Support partners with integrations and technical questions
• Guide partners through smooth onboarding
• Work with partners and internal teams to integrate with bank systems
• Act as a link for sales teams by helping them understand the product and sell it more effectively
• Investigate integration and onboarding issues
• Identify root causes and escalate issues when a wider team is needed
• Collaborate with technical and operational colleagues to improve support, onboarding, and documentation

Customer Support jobs in Estonia

Support Specialist, Lithuanian

Support Specialist, Latvian

Support Specialist, Estonian