Customer Support

• Rapidly and effectively resolve client issues, including booking modifications, cancellations, and additional services requests
• Provide expert advice on bookings and products
• Communicate with suppliers, hotels, and clients via email and phone
• Utilize CRM systems and internal databases efficiently
• Complete the application assessment, HR interview, and one-minute internet speed test as part of the hiring process

Explore Customer Support Specialist – Extra Services Team at RateHawk. Review requirements and application details.