Customer Support

• Receive and process equipment maintenance and repair requests from customers.
• Enter and update repair requests in the operating system.
• Coordinate with vendors and service providers to arrange repairs and maintenance.
• Maintain clear, timely, and accurate communication with customers regarding repair status and updates.
• Create purchase orders and ensure accurate documentation in the operating system.
• Maintain and update equipment records, ensuring proper classification of repairs and maintenance activities.
• Support the management of factory warranty-related requests and documentation.
• Build and maintain positive relationships with customers and service providers.

Explore Maintenance Support Specialist at Panteleon GS. Review requirements and application details.