Data Coordinator

• Follow up with local U.S. offices after client assessments to obtain assessment outcomes, next steps, and start-of-care updates
• Monitor post-assessment cases and follow up on outstanding information to ensure no lead, case, or next step is missed
• Update HubSpot and internal CRM systems with assessment outcomes, client decisions, workflow stages, and relevant notes
• Maintain accurate and up-to-date records across relevant systems
• Review information for accuracy, completeness, and consistency and identify missing or incorrect information
• Communicate professionally with U.S. office teams via email, phone, and internal systems
• Follow up with offices when updates are outstanding and ensure relevant information is captured correctly
• Contact clients when assigned to gather feedback and communicate information internally
• Ensure information received from offices is accurately reflected in relevant CRM and workflow stages
• Escalate discrepancies, missing information, or concerns requiring clarification
• Track recurring issues and identify opportunities to improve workflow, data quality, and follow-up processes
• Manage multiple cases and follow-ups in a thorough and organised manner
• Work closely with internal teams to ensure information is communicated accurately and workflow requirements are consistently followed

Data Coordinator jobs in South Africa

Healthcare Quality & Data Coordinator