Data Specialist

• Administer and maintain program databases using appropriate database management systems
• Ascertain user requirements; create database structures; test, coordinate, and document database changes
• Determine data-access requirements, transaction rates, volumes, and related information with development personnel, system owners, and end users
• Collect, import, profile, normalize, reconcile, and validate data from Government, customer, billing, and telecommunications-provider sources
• Develop data structures, data dictionaries, required fields, validation rules, status definitions, source-to-target mappings, and change-control procedures
• Reconcile discrepancies involving service identifiers, agencies, locations, quantities, usage, billed amounts, features, equipment, contacts, and service status
• Maintain traceability from master records to source data and supporting validation evidence
• Create and manage discrepancy, exception, duplicate, unmatched-record, and customer-validation queues
• Coordinate data validation and correction with federal customers, service providers, system owners, and technical personnel
• Integrate order, installation, cutover, disconnect, and external status information into the transition database
• Produce recurring, cumulative, customer-level, exception, aging, and management reports and dashboards
• Implement controls for completeness, validity, accuracy, consistency, uniqueness, timeliness, and traceability
• Protect controlled and nonpublic information and comply with access, safeguarding, and records-management requirements