Director

• Own the multi-site WMS implementation roadmap aligned with corporate objectives and timelines
• Chair central governance forums and establish decision-making frameworks, risk thresholds, and escalation paths
• Lead design, configuration, testing, training, change management, deployment, and post-go-live hypercare
• Set stage-gate entry and exit criteria and ensure deliverables, approvals, and readiness
• Own cutover and stage-gate decisions with executive sponsors, site leadership, and PMO
• Define and maintain design standards, operational principles, standardized processes, configurations, and SOPs
• Capture and disseminate lessons learned and reusable implementation assets
• Assess site readiness and lead remediation plans
• Direct mock runs, pilots, and phased deployments
• Establish hypercare teams, roles, SLAs, and escalation protocols
• Manage WMS health metrics, trend data, throughput, and quality metrics; implement corrective actions
• Transition sites to steady-state support with documented playbooks and ownership
• Manage program budgets, forecasts, variances, vendor statements of work, and change orders
• Lead, develop, and recruit central team resources
• Establish performance expectations, coach capability building, and support succession
• Educate DC leaders, drive WMS adoption, manage resistance, and develop communication plans
• Provide executive briefings and site-level huddles
• Integrate Operations, IT, Engineering, Training/Change, and Finance efforts
• Align program dependencies and resolve cross-team blockers
• Coordinate with vendors and partners on configuration, integrations, and issue resolution

Director jobs in Rhode Island

Executive Director, Warehouse Management Systems