Director

• Set and deliver a multi-year IT roadmap aligned with company growth and expansion across USA, EU, and Ukraine
• Manage IT budget, headcount planning, and vendor relationships across Infrastructure & Identity, IT Support & Service Desk, and Network teams
• Set and enforce IT governance, including policies, SLAs, security posture, and audit readiness
• Advance IAM maturity through SSO, MFA, Zero Trust principles, and access lifecycle management
• Ensure network infrastructure provides the performance and redundancy required by distributed offices
• Improve IT support service quality through CSAT, ticket SLAs, and self-service deflection
• Collaborate with Security, HR, and Legal on onboarding/offboarding, device management, and compliance
• Assess and roll out tooling to increase automation and reduce manual IT overhead
• Develop leadership within each team by identifying, coaching, and retaining team leads and building clear IT career paths
• Own the internal technology stack, including infrastructure reliability, identity governance, employee support, and office connectivity

Director jobs in Ukraine

IT Director