Dispatcher

• Supervise public safety dispatch personnel
• Train dispatch personnel on job duties
• Ensure appropriate coverage of the communications center at all times
• Receive emergency and non-emergency calls in a communication center
• Enter requests for service into the computer-aided dispatch (CAD) system
• Dispatch public safety personnel as warranted
• Answer and manage calls to support effective emergency response
• Attend and hold meetings and perform administrative duties
• Dispatch police, fire, and medical emergency personnel and provide pertinent information
• Run database queries, update databases, complete reports and logs, and file documentation
• Monitor public safety responses and other dispatchers' activities
• Operate a technology-based workstation with multiple monitors, software programs, phone lines, headsets, and alarm boards
• Handle incoming and outgoing monies for reports, monitor weather, and update information
• Provide information and referrals for non-emergency situations
• Assign and distribute staff work, direct duties, monitor progress, provide feedback, and train staff
• Train new employees, interns, and temporary employees

Explore Public Safety Dispatcher Supervisor at Personnel Board of Jefferson County. Review requirements and application details.