Dispatcher

• Arrange schedules for trucks and employees
• Regularly communicate with employees regarding all transport matters
• Supervise employees during turnaround periods
• Troubleshoot equipment problems and provide solutions to customers
• Review and approve work tickets, logs, timesheets and requested days off for compliance and accuracy
• Assist the Operations Manager with day-to-day branch operations, including project execution, general inquiries, asset utilization, personnel management/supervision and service-related issues
• Ensure customer and client satisfaction by exceeding customer expectations
• Conduct business development activities by strengthening relationships with existing clients and developing new clients
• Assist the Operations Manager in improving and sustaining branch growth through personnel engagement, operational efficiencies, cost reductions, budget management and equipment upgrades
• Perform other duties as assigned by the manager