Dispatcher

• Create work orders for designated clients
• Dispatch work orders as requested
• Perform entry-level work order closure processes
• Exercise entry-level judgment and analytical skills to identify, investigate, and escalate findings
• Assist with mapping coordinates for efficient travel as needed
• Assist with incoming calls
• Enter service data into the client CRM system as needed
• Follow call center and L1 Support scripts and standard operating procedures
• Review work orders and submit them to clients
• Coordinate/interface with cross-functional teams as needed
• Perform additional duties assigned by the supervisor or manager

Explore Account Service Dispatcher I at Emsar. Review requirements and application details.