Dispatcher

• Support the Area Dispatch Supervisor in directing the Centralized Dispatch Center/function
• Verify checks and balances to ensure work is covered and dispatcher shifts are monitored
• Provide dispatcher coverage for breaks, sick time, and vacation
• Manage cross-training and new-hire training
• Improve operations and implement best practices
• Handle escalations using documented processes
• Partner with dispatchers and routers to resolve route coverage for down routes and optimize route efficiency
• Ensure all same-day and next-day work is assigned to drivers while considering load type, customer expectations, landfill requirements, and other factors
• Participate in leadership-team skill development through role playing
• Discuss processes and procedures with routers and dispatchers
• Serve as a first contact for ongoing training and mentor new hires when not covering a shift
• Perform other assigned duties

Explore Swing Dispatcher/Router at WM. Review requirements and application details.