Document Specialist

• Monitor and manage incoming patient and prescription-related communication channels, including the main fax server and electronic prescription queue
• Prioritize and triage incoming communication based on urgency and relevance, ensuring timely processing and response
• Create and maintain accurate patient profiles in CPR+, including demographic information, medication history and lab information
• Verify patient information and ensure compliance with privacy regulations when setting up new profiles
• Receive and process new drug orders from referral sources, ensuring accuracy and completeness of prescription information
• Verify prescription details, including medication name, dosage, and instructions, and enter orders into CPR+
• Communicate with pharmacy staff, healthcare providers, and patients to address questions or concerns related to incoming prescriptions or patient profiles
• Collaborate with Document Management Supervisor to ensure seamless coordination of prescription processing and patient care

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