Document Specialist

• Manage the end-to-end process for creation and fulfillment of the annual member mailing, ensuring benefit information is accurate and delivered within designated deadlines
• Serve as department liaison with Product Strategy, Operations, Pharmacy, and Compliance regarding plan design and administrative changes
• Research and interpret regulations impacting the company's Medicare plans
• Ensure compliance with governing bodies
• Implement and improve procedures for handling plan materials and regulatory documents for members or potential customers
• Analyze causes of difficulties and make changes as needed
• Communicate regularly with external vendors
• Identify opportunities to improve processes, including creative uses of AI to make day-to-day work more efficient

Explore Medicare Products Document Specialist at BlueCross BlueShield of Tennessee. Review requirements and application details.