Ecommerce

• Translate business needs, customer feedback, and marketing goals into detailed user stories and acceptance criteria
• Draft, maintain, and triage technical tickets in Jira/Asana with reproduction steps, technical context, and screenshots
• Own UAT for feature releases, system enhancements, and bug fixes across digital platforms
• Collaborate with external QA resources on manual and automated testing
• Triage bugs, track resolution timelines, and verify deployments
• Implement seasonal campaign takeovers, landing pages, promotions, pricing logic, promo triggers, and tracking links
• Manage online workout videos, collections, instructors, metadata, tags, and publication dates
• Coordinate studio website publication, updates, studio data, and integrations
• Audit website and mobile-app user journeys, navigation, CTAs, checkout flows, and membership sign-ups
• Manage the Intercom customer support inbox, troubleshoot issues, respond to feedback, and route questions
• Create and maintain process and configuration documentation
• Create engagement reports using Mixpanel, Excel, or other tools
• Understand third-party digital integrations and data flows
• Manage event taxonomy and validate event and property tracking
• Support client segmentation with tested logic and validation
• Analyze customer feedback, support trends, and error logs to recommend platform enhancements and operational efficiencies
• Report to the Sr. Manager of Digital Experience and Technology

Ecommerce jobs in Oregon

Associate Product Manager, Digital Experience