Ecommerce

• Lead and manage strategy, design, and optimization of employee experiences across intranet, digital channels, and emerging conversational experiences
• Analyze data and apply human-centered design, design thinking, service design, and employee insights
• Identify opportunities and shape future-state concepts
• Create intuitive, engaging experiences that simplify complex employee needs and drive meaningful engagement and business impact
• Develop journey maps, experience architectures, prototypes, and innovative solutions
• Focus on digital and conversational experience strategy
• Design experiences and journeys through experience architecture
• Develop concepts and rapid prototypes
• Apply emerging technologies and AI-enabled experiences
• Optimize experiences and drive continuous improvement
• Develop and manage project timelines

Ecommerce jobs in Pennsylvania

Digital Experience & Innovation Strategist