Education Coordinator

• Manage all administrative aspects of technical systems training for organization-wide technology implementations and upgrades, including Epic, Workday and Microsoft training
• Maintain Epic eLearning and ensure NTME Epic applications are mapped appropriately
• Work with the Epic Security team to audit course completions and compliance
• Coordinate class assignments for trainers and assist with Epic credentialing coordination
• Review curriculum enhancements and test workflows with Epic Analysts and Principal Trainers
• Coordinate, schedule and deliver training for new team members and offices transitioning to Epic
• Coordinate at-the-elbow support and capture/analyze related data
• Develop and manage small- to large-scale organizational projects
• Collaborate with Learning Hub stakeholders to develop and deploy courses and assignments
• Operate as Team Lead and manage administrative tasks for technical systems training
• Create training project plans and materials with IS for organization-wide training such as Workday and Microsoft 365
• Coordinate oversight of class assignments, training activities, development, delivery and credentialing reviews
• Partner with Digital Learning and Instructional Design leadership to transition courses to a virtual learning platform
• Develop, enhance and maintain Epic application curricula and work processes

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