Engineer

• Support the day-to-day requirements of the customer’s Unified Communications environment
• Ensure end users receive an excellent support experience
• Monitor relevant devices for performance issues
• Give special attention to achieving agreed service levels
• Respond to incoming incidents and service requests
• Resolve issues remotely and in person
• Communicate with internal customers about open incidents and requests
• Accurately record all work in the ticket management system
• Ensure service levels are achieved
• Collaborate with internal teams as necessary
• Support a large banking-industry customer as part of an on-site team
• Escalate or obtain remote support from experienced senior engineers for complex issues

Explore Junior Networking, UC Engineer at Damovo. Review requirements and application details.