Escrow Officer

• Coordinate the closing of assigned files within required timelines
• Coordinate all aspects of finalizing the closing process
• Prepare accurate closing documents according to state requirements and client instructions
• Monitor and prioritize work-in-progress reports to meet ServiceLink’s two-hour client turnaround commitment
• Review title commitments for clearance and account for payoffs, taxes, HOA, and effective-date schedules
• Secure lender, seller, and/or broker approval of loan closing documents
• Confirm closing dates, locations, documentation, and funds due at closing with all parties
• Resolve vendor billing issues and rejected documents
• Conduct bi-weekly meetings with team members and management
• Address inquiries from asset management companies, clients, borrowers, agents, sellers, buyers, and internal staff
• Develop procedures, scripts, and workflows to improve vendor, client, and consumer experience and triage inbound vendor inquiries
• Prepare daily reports, schedules, funding reports, policies, rejected-document reports, and other assigned reports
• Assist in training and attend assigned conference calls
• Update management on daily reporting status and work with management on team metrics and file counts
• Ensure funding conditions are met according to state requirements and client instructions
• Cut checks to payees and wire funds to sellers within client-directed timelines
• Confirm file setup with disbursements
• Resolve post-close lender, recording, and policy issues
• Review and sign off on authorized items
• Maintain professional communication and client relationships
• Perform other assigned duties

Explore Escrow Officer, Default Services – REO at ServiceLink. Review requirements and application details.