Events

• Support catering and event sales through outbound prospecting, inbound customer support, event coordination, and order management
• Reach out to potential catering and event prospects through email and phone
• Make outbound calls to generate catering and event opportunities
• Respond to inbound catering and event inquiries
• Understand customer needs and recommend appropriate catering options
• Follow up with prospects to move opportunities forward
• Maintain organized records of prospects, conversations, and follow-ups
• Identify opportunities to increase catering and event sales
• Answer incoming customer calls professionally and efficiently
• Take customer orders and accurately enter them into the POS system
• Answer questions about products, menus, availability, and ordering
• Assist customers with catering and event-related questions
• Ensure customer information and order details are captured accurately
• Escalate issues when additional support is required
• Provide friendly and professional communication across phone and email
• Build positive relationships with customers and prospects
• Follow up when additional information is needed
• Ensure customers receive clear and accurate information throughout the ordering process
• Contribute to increased catering, event, and overall customer revenue

Events jobs in Egypt

Catering & Events Sales Coordinator