Executive

• Serve as an Executive Admissions Representative for the Cross-state enrollment team
• Spend the majority of time directly interacting with prospects and students in person or by phone
• Take inquiry calls and provide accurate information about programs, entrance requirements, curricula, and academic standards
• Return web inquiries and calls promptly
• Make outbound calls to interested potential students and participate in phone-a-thons and dialing campaigns
• Initiate unsolicited leads and generate new business
• Follow up with prospects who do not schedule or attend interviews, and with interviews that do not progress or students who drop or cancel
• Schedule and conduct student interviews using approved materials and company policies
• Explain program offerings and match college benefits to student needs
• Advise students on suitable programs based on their desires, qualifications, and objectives
• Ensure admissions management is informed about student motivations and concerns
• Provide routine advice and guidance on programs, eligibility requirements, admissions policies, procedures, and documentation
• Serve as liaison between students and campus and assist with enrollment forms and applications
• Partner with Finance to support customer service and completion of financial aid packaging
• Mentor and advise students on their skills and interests
• Resolve routine inquiries and escalate complex issues as appropriate
• Account for inquiries and admissions activity
• Complete daily activity reports and maintain accurate records
• Ensure pre-start paperwork is completed accurately and on time
• Attend required training and meetings and perform other assigned duties
• Comply with company policies and standards