Executive

• Lead project plans from kick-off to launch and defend target timelines
• Facilitate internal and external kick-off calls, status meetings, and workshops
• Hold client and internal stakeholders accountable to commitments
• Identify risks and blockers, escalate early, and drive resolution
• Manage handovers from Sales to Implementation and from Implementation to Account Management
• Guide clients on travel policies, approval workflows, and program structures
• Advise clients using data and best practices and maintain a clear point of view
• Configure client sites using templates and settings menus
• Run and interpret standard error and exception reports
• Make basic Excel corrections to dates, special characters, and missing or malformed fields
• Coordinate technical integration work including SSO, HR feeds, and negotiated rates
• Maintain project and client records in Salesforce, Smartsheet, and related systems

Explore Implementation Executive at American Express Global Business…. Review requirements and application details.