Executive Assistant

• Own the daily outreach process for outstanding treatment plans and overdue re-care patients from report to booked appointment
• Pull and work outstanding treatment and re-care reports from the practice management system every working day
• Complete an initial target of 40-60 quality outbound call attempts per day while maintaining a warm, patient-focused experience
• Follow up consistently with patients who do not book on the first attempt
• Schedule outstanding treatment and re-care appointments accurately based on practice availability and patient needs
• Use the practice's internet-based phone system so outbound calls appear to come directly from the dental office
• Maintain a clear daily activity report covering patients contacted, re-care appointments scheduled, and outstanding treatment plans scheduled
• Keep outreach lists organized and make it easy for the practice owner to see progress and results
• Participate in regular update meetings with the practice owner and two front-office coordinators
• Represent the pediatric practice with friendly, professional, and family-focused communication

Explore Dental Scheduling Virtual Assistant – LATAM at HireHawk. Review requirements and application details.