Executive Assistant

• Handle inbound and outbound calls with patients, healthcare providers, and insurance companies
• Schedule, confirm, and coordinate patient appointments while maintaining accurate calendars and medical office records
• Access and update patient information using EMR/EHR systems while ensuring accuracy and confidentiality
• Assist with insurance eligibility verification, coverage inquiries, and patient information validation
• Support patient intake, admissions, and front-desk operations
• Serve as a communication link between patients and healthcare professionals
• Perform data entry, email management, record maintenance, and documentation
• Communicate with English- and Spanish-speaking patients
• Follow healthcare procedures, patient privacy standards, and HIPAA requirements
• Maintain attendance, productivity, and service quality while adapting to assigned US healthcare clients’ working hours

Explore Medical Virtual Assistant at Sur Global. Review requirements and application details.