Executive Assistant

• Manage a busy and frequently changing executive calendar, including scheduling meetings, resolving conflicts and protecting the executive’s time
• Coordinate internal and external meetings across multiple stakeholders and time zones
• Manage the executive’s inbox, prioritize messages, draft responses and ensure important items are followed up on promptly
• Prepare the executive for meetings by organizing agendas, background information and required documents
• Track commitments, decisions and action items
• Provide professional and timely customer support, responding to inquiries and escalating sensitive matters where necessary
• Support community management by responding to members, sharing updates, monitoring engagement and addressing questions
• Act as a professional point of contact between the executive, customers, community members and other stakeholders
• Maintain confidential information with the highest level of discretion
• Support additional administrative and operational projects as required