Executive Assistant

• Review provider-documented instructions related to lab and imaging results
• Contact patients to communicate provider-reviewed results and instructions
• Help patients understand next administrative steps based on provider direction
• Recognize when patients should be scheduled for appointments or directed back to providers
• Avoid independently diagnosing, interpreting results, recommending treatment, or giving medical advice
• Speak with patients about provider instructions, follow-up needs, testing, referrals, and appointment coordination
• Schedule follow-up appointments when requested by providers
• Coordinate additional testing, referrals, repeat labs, imaging, and other follow-up needs
• Document patient interactions accurately in AdvancedMD
• Update patient charts with communication notes, scheduling updates, follow-up actions, and administrative details
• Maintain confidentiality and follow healthcare documentation standards
• Identify and escalate questions or concerns requiring provider review
• Coordinate with providers and internal team members to complete patient follow-up
• Use AdvancedMD, Ooma, email, phone tools, EHR workflows, and internal practice communication systems

Explore Medical Virtual Assistant – Lab Results, Patient Coordination at Winning Assistants LLC. Review requirements and application details.