Field Engineer

• Resolve customer problems and incidents through full resolution in accordance with established SLAs
• Perform services on low-complexity products and solutions, with a focus on financial products and ATMs
• Carry out minor repairs and component replacements on Level I equipment, including PCs, workstations, peripherals, printers, and front-end POS systems
• Perform first-line maintenance on ATMs and kiosks
• Assist with site preparation, including cabling, equipment installation, basic testing, and modular replacements
• Carry out scheduled preventive maintenance on products under your responsibility
• Diagnose technical failures and perform minor repairs and module-level replacements
• Store parts at home, receive and ship materials, and keep inventory up to date
• Build and maintain positive customer relationships, ensuring clear and effective communication at the local level
• Represent NCR Atleos professionally while upholding the company’s image and values
• Strictly follow all safety procedures, especially when working on ATMs and at financial institutions
• Escalate incidents to the supervisor, territory manager, or Control Tower when necessary

Explore Field Service Technician at NCR Atleos. Review requirements and application details.