Field Engineer

• Install, convert, repair, and de-install gaming machines, signs, and controllers
• Coordinate installation and service activities with the Department Head
• Provide direct customer support, including training, parts advice, and maintenance programs
• Address customer technical challenges in person or over the phone
• Report technical trends and issues to management
• Liaise with customer representatives and management regarding product performance and operational issues
• Monitor service activities and escalate issues to ensure timely resolution
• Maintain a tidy workplace
• Report on field issues and installations monthly
• Monitor system-related issues on One Link and Vertex Bingo platforms
• Ensure timely response to system-related issues

Field Engineer jobs in Bulgaria

Field Service Engineer