Field Engineer

• Install, maintain, repair, and upgrade complex diagnostic instruments and automation systems
• Perform advanced troubleshooting of hardware, software, and system-level issues
• Serve as a technical escalation point for critical customer issues and complex service situations
• Build and maintain strong customer relationships through proactive communication and expert technical guidance
• Own and manage the assigned territory, prioritizing service activities
• Ensure service activities comply with Abbott quality systems, regulatory standards, and laboratory safety requirements
• Document service activities, resolutions, and compliance-related records
• Collaborate with Sales, Applications, Technical Support, and Engineering teams
• Provide technical mentoring and informal guidance to Field Service Engineers and peers
• Use remote diagnostic tools and digital technologies to maximize instrument uptime and service efficiency
• Maintain required certifications and complete ongoing technical training
• Support advanced diagnostic instrumentation and complex systems, including laboratory automation, across Honolulu and Oahu

Explore Senior Field Service Engineer at Abbott. Review requirements and application details.