Field Engineer

• Install, service, maintain and implement field corrective actions for BD Life Sciences equipment at customer clinical and research laboratories
• Provide service, preventive maintenance, modifications and installations with minimal supervision
• Troubleshoot system failures and perform timely, effective on-site repairs
• Manage company assets including cell phone, computer, tablet, tools and inventory parts
• Establish and foster positive business relationships with customers and peers
• Record time worked, training and expense reports
• Provide customers with ongoing feedback regarding instrument repair and status
• Interface with Technical Support to provide high-level customer support
• Work with district team leads and dispatch to schedule and support the customer base
• Report to the District Service Manager and complete formal instrument training and field-based on-the-job training for BD product certification
• Comply with Quality, GMP, ISO, safety and company travel policies

Field Service Technician

• Troubleshoot, diagnose and repair Crown and all other makes of lift trucks.
• Perform all assigned planned maintenance on customer lift trucks.
• Maintain a service van and its inventory.
• Process paperwork after completion of each job.

• Troubleshoot, diagnose, and repair Crown and other makes of lift trucks
• Perform assigned planned maintenance on customer lift trucks
• Maintain a service van and its inventory
• Process paperwork after completion of each job

• Lead field service operations focused on fire alarm systems, including inspections, testing, installation, and troubleshooting
• Provide technical expertise and support to field technicians and customers to ensure compliance with state codes and standards
• Coordinate and schedule service activities to meet customer demands and service level agreements
• Train and mentor junior technicians on fire alarm systems and best practices
• Collaborate with cross-functional teams to develop solutions and improve service delivery
• Stay current with industry standards, codes, and advancements in fire alarm technology
• Ensure all work complies with company policies, procedures, and regulatory requirements
• Report directly to the Field Service Manager

Field Engineer jobs in Iowa

Field Service Technician

Field Service Technician

Field Service Technician

Lead Field Service Technician