Field Engineer

• Install, configure, commission, support, and maintain the Vision RT product portfolio at customer sites
• Conduct site surveys and assess installation requirements and deployment readiness
• Deliver remote and on-site technical support for software, hardware, operating system, and connectivity issues
• Perform preventative maintenance, system upgrades, software updates, and product enhancements
• Configure and troubleshoot Microsoft Windows-based systems and associated devices
• Troubleshoot network connectivity and communication issues with customer IT teams
• Maintain service documentation, installation records, maintenance reports, and customer activity logs
• Build strong customer relationships through professional, responsive, customer-focused service
• Travel throughout the ASEAN region for installations, maintenance, training, and customer requests, with occasional travel to other regions
• Perform physical installations, including mounting wall monitors, routing communication cables up to 50 metres, and installing equipment to safety and quality standards
• Work alongside third-party contractors in construction, hospital, and clinical environments
• Participate in evening and occasional weekend work when required
• Travel to customer sites at short notice when business or customer needs demand

Explore Field Service Engineer – IT & Systems at Vision RT Ltd. Review requirements and application details.