Field Engineer

• Support the growth and successful implementation of Masimo’s Hospital Automation portfolio across the Benelux region
• Partner with Sales to develop the opportunity funnel and revenues, including lead generation, opportunity qualification, customer proposals, tenders and deal support
• Conduct product demonstrations and presentations for clinical, technical and management audiences
• Collaborate with Project Management, Delivery and Service teams on connectivity projects across Acute Care and Alternate Care environments
• Support implementation and maintenance of Masimo solutions
• Act as a customer advocate for Automation Solutions
• Connect customer needs with Masimo’s clinical, marketing and engineering teams
• Collect regional market insights and product feedback
• Collaborate with third-party medical device and Hospital Information System/Electronic Medical Record companies
• Participate in relevant sales and marketing events

Clinical Field Engineer, Hospital Automation

• Perform preventive and corrective maintenance on Destinus OPRA generator sets.
• Diagnose and troubleshoot mechanical, electrical, electronic, and control-system faults.
• Carry out generator installation, testing, commissioning, and start-up activities.
• Inspect engines, alternators, control panels, fuel systems, cooling systems, exhaust systems, and associated equipment.
• Conduct load-bank testing and performance testing of generating sets.
• Service and repair engines, alternators, AVR systems, governors, batteries, starters, sensors, and control systems.
• Read and interpret electrical wiring diagrams, technical manuals, schematics, and engine documentation.
• Configure and troubleshoot generator controllers and monitoring systems.
• Identify root causes of equipment failures and recommend appropriate corrective actions.
• Respond to emergency breakdowns and provide on-site technical support when required.
• Prepare detailed service reports, maintenance records, inspection reports, and job completion documentation.
• Maintain accurate records of spare parts, tools, equipment condition, and service activities.
• Communicate effectively with customers regarding equipment condition, faults, repairs, and maintenance requirements.
• Provide technical guidance and basic operational training to customers and site personnel.
• Ensure all work is performed in accordance with safety procedures, manufacturer recommendations, and applicable regulations.

Service Engineer

• Advise on and support Grafana's most strategic deals and customer engagements
• Collaborate with Solution Engineers and Observability Architects on complex technical challenges
• Serve as a company-recognized SME in one Grafana Platform area and maintain deep knowledge across multiple Grafana technologies
• Build reference architectures and overcome competitive objections in the field
• Craft and deliver value-based stories to help sales teams close deals
• Create and curate technical training content, including workshops, how-to guides, and demo scripts
• Establish a recurring content review cadence with Enablement and Product Management
• Architect, engineer, and maintain live production environments supporting demos, workshops, and POV infrastructure
• Influence product direction and represent Field Engineering in product planning
• Present at strategic marketing events, webinars, conferences, panels, and blogs
• Provide technical guidance and best practices to Solution Engineers, Observability Architects, and customers
• Improve product documentation and contribute white papers, blogs, and product direction input
• Mentor Senior and Staff Solution Engineers and Field Engineers

Field Engineer jobs in Netherlands

Clinical Field Engineer, Hospital Automation

Service Engineer

Staff Field Engineer