Field Engineer

• Provide complex technical product support for engines and generators supporting prime-running gensets
• Enhance communications between the factory, dealer, and customer
• Identify application and installation issues and communicate corrective actions
• Train and assist Cat Dealer personnel in advanced troubleshooting
• Provide expert-level on-site advanced troubleshooting
• Investigate product issue reports and gather pertinent data
• Perform post-failure root cause analysis
• Provide on-site product-specific hands-on service training for operators and technicians
• Deploy and follow field test iron
• Assist Cat Dealers with Service Publications, TIBs, Engine News, Service Magazines, and Service Letters
• Identify service growth opportunities
• Conduct work safely while ensuring others are safe
• Maintain a daily presence at customer sites and dealer workshops
• Work closely with the local Caterpillar Dealer, Electric Power industry team, and LPSD engineering community

Explore Senior Product Service Engineer at Caterpillar Inc.. Review requirements and application details.